A clean home, kept that way.

Not at all. Most clients leave a key, share a door code, or arrange access with us and go about their day. We’ll send you a text when we’re finished. You’re also welcome to stay, especially for the first visit, when it can help to walk us through a few details about your home.

Yes, we bring our cleaning products, cloths, and equipment. We just ask you to provide two things before we start: liners for large trash cans and paper towels for the bathrooms. We use paper towels instead of cloths on toilets, drains, and sinks to help prevent cross-contamination. If you’d like us to use a particular product, please leave it out for us at the start of the visit.

A typical visit takes about 2 hours with 2 cleaning professionals, depending on your home’s size and number of bathrooms. Larger homes or more buildup between visits may take a little longer.

How often we visit affects how much cleaning your home needs. More frequent visits mean less buildup, so each clean tends to be lighter and quicker. Weekly service keeps things consistently fresh; visits every other week or once a month usually need a more thorough clean each time.

Your home doesn’t need to be spotless, but it helps to pick up clothes, toys, and personal items from floors and surfaces before we arrive. We plan the time for each visit in advance, so having things picked up lets us spend more time cleaning and less time tidying.

If we missed something, let us know by text or email, with a photo, within 24 hours of your cleaning. We’ll come back and re-clean that area at no charge, usually within two business days. The guarantee covers the areas and tasks listed in your service agreement.